MEAD (2013) MEAD Evaluation Report
Commissioned by the Minority Ethnic Access Development department (MEAD) - a division of Perth and Kinross Association of Voluntary Service (PKAVS) - the report is the outcome of an external evaluation intended to uncover the opinions of Perth’s ethnic minority service users. While Perth’s ethnic minorities are not entirely homogenous groups, the report provides a general overview of how local Polish, Chinese, Pakistani and Indian community members engage with local services. A fascinating insight is given into their experiences of accessing local services. Issues addressed include encounters with language barriers, employment and volunteering, health service provision, community engagement and wellbeing. The report identifies a greater need to communicate the availability of MEAD services particularly to new arrivals. The importance of working to overcome the language barrier is also identified along with potential resource issues in terms of staffing and forging closer links with mainstream services. Overall, the report demonstrates MEAD’s willingness to listen to the voices of its service users.
MEAD. (2013) MEAD Evaluation Report. Perth: PKAVS.