Social services’ support - NRPF service delivery

Social services’ support - NRPF service delivery

Local authorities need to ensure that effective approaches are in place to manage social service responses to destitution. This chapter sets out what a local authority would need to put in place to ensure that the provision of accommodation and financial support to families or adults with no recourse to public funds (NRPF) is targeted, cost-effective and safeguards the welfare of children and vulnerable adults.

Key points

  • It is recommended that a specialist and targeted response is put in place to manage eligibility assessments and support, in order to ensure this essential safety net is administered robustly, lawfully, consistently and cost-effectively. This will require clear procedures, practices and appropriate levels of specialist staff training. 
  • The investment in staff training and procedures for preventing and responding to destitution experienced by people with NRPF may need to be balanced against the savings that can be gained in by applying an early intervention and preventative approach. 
  • Although there are statutory requirements with regards to who may undertake social care assessments, local authorities are free to decide how other elements of NRPF support provision are administered.  Specialist NRPF workers who are not registered social workers may therefore have an advisory role and/or be responsible for some aspects of case management.
  • It is recommended that local authorities put in place policies and procedures for managing NRPF cases, based on the basic principles and learning from service models outlined in this guidance. Internal processes may need to be reviewed to ensure cases are managed effectively from start to end by the local authority.